Bhaavam Realty (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit bhaavamrealty.com, submit your details through our forms (including lead forms on Facebook and Instagram), contact us on WhatsApp, or register for our events, including the Dubai Luxury Property Show.
1. Information We Collect
We may collect the following information when you interact with us:
- Contact details — your name, email address, and phone number, provided when you submit an enquiry form, register for an event, or message us on WhatsApp.
- Preference information — details you voluntarily share, such as your budget range, property interests, or investment goals.
- Technical data — basic website usage information such as your IP address, browser type, and pages visited, collected through cookies and similar technologies.
- Advertising data — if you submit a lead form on Facebook or Instagram, we receive the information you enter into that form, as permitted by Meta’s terms.
2. How We Use Your Information
We use your information to:
- Confirm and deliver your registration or pass for our events, including the Dubai Luxury Property Show.
- Contact you by phone, WhatsApp, or email regarding your enquiry, event attendance, and property opportunities that match your stated interests.
- Send you relevant updates about our projects and services, where you have expressed interest.
- Improve our website, advertising, and services.
- Comply with applicable legal and regulatory obligations.
We contact you only in connection with the purpose for which you shared your details. You can ask us to stop contacting you at any time.
3. How We Share Your Information
We do not sell or rent your personal information. We may share your data only with:
- Service providers — trusted third parties that help us operate, such as our customer relationship management (CRM) system, email delivery services, and event management partners. These providers process your data only on our instructions.
- Developers and project partners — where you have expressed interest in a specific property, we may share your enquiry with the relevant developer or their authorised representative so they can assist you.
- Advertising platforms — such as Meta (Facebook and Instagram), in aggregate or as necessary to manage our advertising campaigns.
- Legal authorities — where required by law or to protect our legal rights.
4. Data Storage and Security
Your information is stored securely in our CRM and business systems, with access limited to authorised team members. We use reasonable technical and organisational measures to protect your data against unauthorised access, loss, or misuse. We retain your information only as long as necessary for the purposes described above, or as required by law.
5. Cookies
Our website may use cookies and similar technologies to improve your browsing experience and measure the effectiveness of our advertising. You can control or disable cookies through your browser settings. Disabling cookies may affect some website features.
6. Your Rights
Depending on your location, you may have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Withdraw consent to marketing communications at any time.
- Object to or restrict certain processing of your data.
To exercise any of these rights, contact us using the details below. We will respond within a reasonable timeframe.
7. Marketing Communications
If you receive marketing messages from us by email, you can unsubscribe using the link in the email. For WhatsApp or phone communications, simply reply or tell us that you no longer wish to be contacted, and we will remove you from our contact lists.
8. Third-Party Links
Our website and communications may contain links to third-party websites, including developer websites and social media platforms. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.
9. Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from anyone under the age of 18.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the “Last updated” date shown above.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, contact us:
Bhaavam Realty is an independent marketing partner. Renderings and prices referenced on this website are indicative and subject to change.